Privacy Policy

Effective Date: 2025-10-01

Website: https://regenrx.co

RegenRx (“we,” “our,” “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you interact with our website, we may collect the following information:

Contact Form Submissions: Name, email address, phone number, and message content.
Technical Data: Your IP address, browser type, and device information (used for spam detection and site security).
Third-Party Services: If you use scheduling or patient portal links, you will be redirected to RegenRx’s JaneApp portal, which operates under its own privacy policy.

We do not allow blog comments, so no data is collected in connection with blog posts.

2. How We Use Your Information

We use the information you provide to:

Respond to inquiries and customer support requests.
Communicate regarding appointments, scheduling, or services.
Send service updates, wellness tips, or promotions (only if you opt-in).
Protect against spam, fraud, or unauthorized activity.

Messages submitted via the contact form are transmitted through Brevo messaging services and delivered to our Google Workspace email account.

3. HIPAA Compliance

We adhere to HIPAA guidelines to safeguard any medical information you provide.

Confidentiality: Your personal health information (PHI) is stored securely and only accessible by authorized personnel.
No Selling or Sharing: We never sell or share PHI for marketing purposes.
Electronic Communications: Appointment reminders, emails, and SMS are handled securely in compliance with HIPAA standards.

4. Cookies and Tracking

Our website may use cookies to improve functionality and security.
These cookies do not collect personally identifiable health information.
You may disable cookies in your browser settings, though some features of the site may not function properly.

5. Data Sharing

We share your data only as necessary to operate our services:

Brevo and Google Workspace (for message transmission and storage).
JaneApp (for scheduling and patient portal access).
Legal Compliance: We may disclose information if required by law, regulation, or court order.

We do not share your information with advertisers or unrelated third parties.

6. Data Retention

Contact form submissions are retained as long as necessary to respond to inquiries or provide services.
Technical logs (IP and browser details) are kept for security and spam prevention.
Data required for legal or compliance purposes may be retained as necessary.

7. Your Rights

You have the right to:

Request a copy of the personal data we hold about you.
Request correction or deletion of your information, unless retention is required by law.
Opt out of marketing communications at any time by following unsubscribe links or replying STOP to SMS messages.

8. Data Security

We use industry-standard encryption and access controls to protect your information from unauthorized access, disclosure, or misuse.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

10. Contact Us

For questions about this Privacy Policy, HIPAA compliance, or your data rights, please contact us:

RegenRx

Email: info@regenrx.co

Phone:>+1 (303) 630-9770

Address: 2460 W 26th Ave, Bldg C, Suite 480, Denver CO 80211